This Privacy Policy describes how SoftaCare (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use our services, or make a purchase from sales.showroom@softacare.com (the “Site”).

Information We Collect

01. Information You Provide to Us

When you access our Site, we automatically collect certain information to improve performance and security, such as:

  • Contact Information: Name, email address, physical address, phone number.

  • Order Information: Billing address, shipping address, payment details, and product information related to your purchases.

  • Account Information: Login credentials and profile details if you create an account on our Site.

  • Communication Data: Information provided when contacting us for support, inquiries, or feedback

02. Information Collected Automatically

When you use our Site, we may collect the following information:

  • Device and browser type.

  • IP address and geolocation.

  • Cookies and similar technologies.

  • Pages you view and actions you take on the Site.

How We Use Your Information

We may use your information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your purchases, account, or inquiries.

  • To personalize your shopping experience and recommend products.

  • To improve our services, products, and website performance.

  • To send marketing communications, only with your consent.

  • To detect, prevent, and address fraud or security issues.

  • To comply with legal and regulatory obligations.

Sharing of Personal Information

We do not sell your personal information. However, we may share data with trusted third parties to support our business operations, such as:

  • Shipping partners for order delivery.

  • Payment processors for secure transactions.

  • IT and analytics providers to improve website performance.

  • Marketing service providers (only if you consent).

Cookies

Our Site uses cookies and similar technologies to

  • Maintain your shopping cart.

  • Remember your preferences.

  • Analyze traffic and performance.

  • Enhance your browsing experience

You can manage or disable cookies through your browser settings, but some features of the Site may not function properly.

Cookies

Your Rights

Depending on your location, you may have the right to:

  • ccess, update, or correct your personal data.

  • Request deletion of your information.

  • Object to or restrict processing of your personal data.

  • Withdraw consent for marketing communications.

to exercise these rights, please contact us at: sales.showroom@softacare.com

Cookies

Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal obligations.

  • Resolve disputes and enforce agreements.

to exercise these rights, please contact us at: sales.showroom@softacare.com

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Privacy Policy